FAQs
Your Questions Answered:
SHIPPING INFORMATION
What Shipping Method Do We Use?
We offer domestic and international shipping options to suit any need. Shipping is always free for all orders. We do provide Overnight (1-2 days), 2 day (2-3 days), Standard (3-6 days) shipping and International (7-21 days ) for all of our customers.
For more details, please refer to the shipping options available during the checkout.
How Can I Get Saturday Delivery?
Saturday delivery is available for most of the cities of the USA without an extra charge.
PAYMENT INFORMATION
What Payment Methods Are Accepted?
We want to make purchasing from SneakingBooze.com as convenient as possible. So we offer different payment methods, including credit or debit cards (Visa, MasterCard, *Discover and American Express) and PayPal. Sorry, but we do not accept cash or personal check payments.
How Do I Pay With My Credit Or Debit Card?
At checkout you will see an option for PayPal. This allows us to process your information securely and quickly. Here’s how using your card with PayPal works:
- At check-out, you will have the choice to select PayPal option and click “Proceed to PayPal” (after already filling in the billing address fields)
- Then you will be redirected to PayPal’s secure payment center where they’ll finalize your payment using your debit card by selecting “Pay with a debit or credit card or PayPal Credit”
ORDERS AND RETURNS
How do I place an Order?
As you browse our site, you can add the items you like to your shopping cart. Once your order is completed and you are ready, click on your shopping bag icon and follow the instructions to finish your order.
All prices listed on this website include GST and are in American (USD) dollars. Online shopping is available to customers in most countries.
How can I change my order?
If your order hasn’t already shipped, simply visit our “Contact Us” page or give us a call and notify us immediately of the change.
Do I need an account to place an order?
No worries! you can place an order without having an account.
If you do sign up to be a member (It’s FREE!), you can create a profile, participate on the blogs, and store your order history.
How can I return a product?
We try our best to offer you a hassle-free returns experience. In case of Refunds due to ‘Damaged’, ‘Defective’ or ‘Not as Described’, the entire amount paid by you including shipping and gift wrapping charges are transferred to your account with 5-7 business days.
